Au Pair Care jobs

Jobs at AuPairCare

AuPairCare is dedicated to connecting people and cultures, and that starts with our staff. From our San Francisco headquarters to local field offices, our success is due to our staff’s passion and motivation. If you are a hard-working individual ready to make difference at a global company, we invite you to learn more about roles within the organization and our current openings.

Matching Expert (Matching Team)

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Join our dynamic team! Matching Experts provide vital support to AuPairCare host families who are matching with an au pair. You will help host families in your region navigate the selection process, with the ultimate aim to match with an au pair that is a great fit for their family.  Members of the matching team work closely with their region’s Regional Manager and Area Directors, as well as other departments within AuPairCare, in order to secure new families and retain existing ones, achieve matching goals, ensure a consistently high level of customer support, and experience, and encourage a productive and successful search experience for our hosts. This is a remote, full-time non-exempt position for the Mid-Atlantic region with office hours based on Eastern Time.

Summary of Duties:

  • Communicate with host families and guide them in their search for the best au pair who meets their needs, via in-bound and outbound sales calls as well as email and other communication
  • Present au pair candidates to families who qualify for their childcare needs and answer any questions that families have about the matching process
  • Provide ongoing after match support to host families leading up to their au pairs’ arrivals on program
  • Connect regularly with field staff and internal management teams to make sure host families’ matching needs are being met
  • Utilize AuPairCare’s customized Salesforce database to track the matching process to assist and finalize sales
  • Track and report on matches and conversion rates on a consistent basis
  • Maintain a thorough and up to date catalogue of crucial information in personal memory and external sources in order to provide accurate guidance to host families 

Knowledge, Skills, and Attributes:

  • Exceptional communication skills
  • Comfort and ability to operate on Pacific Time office hours
  • Competitive and motivated by the challenge and reward of hitting and exceeding goals
  • High energy, enthusiasm, and motivation
  • Strong attention to detail
  • Proficient with Microsoft Office Suite and Outlook
  • Familiarity with Salesforce and/or other CRM platforms
  • Superior time management and multi-tasking skills
  • Able to implement effective sales and customer service strategies
  • Interest in international exchange and education

Rewards:  

This is a full-time non-exempt position, with a remote home-office location, and competitive compensation and bonus potential.

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Area Director - Multiple Locations

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AuPairCare Area Directors provide local support to families and au pairs participating in our live-in childcare program. Please check below for open Area Director locations.

  • South and West Seattle, WA
  • Santa Barbara and Ventura County, CA
  • Milwaukee, WI
  • Harrisburg and West Shore, PA
  • Chester County, PA
  • Greater Hunterdon County, NJ
  • Wilmington, Jacksonville, & Swansboro, NC
  • North Charlotte, NC
  • Hampton Roads, VA (Peninsula)
  • West Loudon and North Fauquier Counties, VA
  • Metro St. Louis, MO
  • Roswell, Alpharetta & East Cobb, GA
  • Broward and South Palm Beach Counties, FL

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This is a great opportunity for individuals who enjoy meeting and working with people from other countries and cultures.

  • Flexible schedule in a part-time, work from home position offering great rewards
  • Expand your knowledge of cultures worldwide and develop lifelong connections
  • Receive gratification by helping others with their childcare needs and relationship development
  • Change the lives of individuals making a yearlong commitment to live in the US
  • Get to know your local community and its childcare needs
  • Take the opportunity to host your own au pair with a generous company discount and experience the au pair program first hand
  • Build your local cluster and enjoy exciting financial bonuses and reward vacations

AREA DIRECTOR JOB RESPONSIBILITIES

  • Conduct an in-home interview with each prospective family
  • Conduct an orientation upon the arrival of a new au pair
  • Provide yearlong support for both the family and the au pair
  • Organize monthly cultural events
  • Network within your community and engage in grassroots marketing and community events
  • Provide interim housing for displaced au pairs in emergency situations

AREA DIRECTOR REQUIREMENTS

  • Bachelor’s Degree or equivalent experience
  • Excellent communication skills and problem-solving abilities
  • Possess marketing and sales skills
  • Submission of formal reports and maintaining a record of personal contact on a monthly basis
  • Recruitment of potential host families

To apply to join our local team, please submit a resume and cover letter including home address to AuPairCare at resume@aupaircare.com. In the subject line of your email, please include your name, city, and state. Your information will be shared with the appropriate Regional Manager, who will contact you directly if there is an opening for which your skills are a match.

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Au Pair Opportunities

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Are you interested in becoming an au pair in the U.S.? Please register and fill out our short online application. Once you complete this form you can learn more about the program, speak with an AuPairCare Representative in your country and begin to fill out your profile. If you are an American citizen, you are not eligible to become an au pair within the United States, but you can learn about becoming an au pair abroad via the AuPairCare Germany Program.

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Overseas Partners

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If you are interested in becoming an AuPairCare recruiting partner, please fill out the contact us form on the Intrax website.

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