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Jobs at AuPairCare

AuPairCare is dedicated to connecting people and cultures, and that starts with our staff. From our San Francisco headquarters to local field offices, our success is due to our staff’s passion and motivation. If you are a hard-working individual ready to make difference at a global company, we invite you to learn more about roles within the organization and our current openings.

Area Director Opportunities

CHOOSE A REWARDING CAREER AS AN AREA DIRECTOR

AuPairCare Area Directors provide local support to families and au pairs participating in our live-in childcare program. We are currently hiring Area Directors for the following locations:​

  • Providence, RI
  • Whitehaven, Mountain Top Freeland, Hazleton, PA
  • Lower Main Line Philadelphia, PA
  • Greater Worcester County, MA
  • Brooklyn Borough, NY
  • Falls Church, VA
  • Greenville, SC
  • San Francisco, CA - 98118

This is a great opportunity for individuals who enjoy meeting and working with people from other countries and cultures. 

  • Flexible schedule in a part-time, work from home position offering great rewards
  • Expand your knowledge of cultures worldwide and develop lifelong connections
  • Receive gratification by helping others with their childcare needs and relationship development
  • Change the lives of individuals making a yearlong commitment to live in the US
  • Get to know your local community and it's childcare needs
  • Take the opportunity to host your own au pair with a generous company discount and experience the au pair program first hand
  • Build your local cluster and enjoy exciting financial bonuses and reward vacations

AREA DIRECTOR JOB RESPONSIBILITIES

  • Conduct an in-home interview with each perspective family
  • Conduct an orientation upon the arrival of a new au pair
  • Provide yearlong support for both the family and the au pair
  • Organize a monthly cultural event for the au pairs
  • Organize a Family Day event for host families and au pairs once per year
  • Network within your community and engage in grass roots marketing and community events
  • Provide interim housing for displaced au pairs in emergency situations

AREA DIRECTOR REQUIREMENTS

  • Bachelor’s Degree or equivalent experience
  • Excellent communication skills and problem solving abilities
  • Possess marketing and sales skills
  • Submission of formal reports and maintaining a record of personal contact on a monthly basis
  • Recruitment of potential host families

 

To apply to join our local team, please submit a resume and cover letter including home address to AuPairCare at resume@aupaircare.com. In the subject line of your email, please include your name, city, and state. Your information will be shared with the appropriate Regional Manager, who will contact you directly if there is an opening for which your skills are a match.

 

Corporate Opportunities

We're always looking for talented people to add to our team. All jobs that are actively being recruited for AuPairCare's headquarters office in San Francisco are displayed on the Intrax Careers page. Unfortunately, our corporate office cannot field phone calls regarding current employment opportunities. We will contact you directly if your skills are a match for our current recruiting needs and we appreciate your interest. Intrax is an Equal Opportunity Employer, offering a supportive and friendly, yet fast-paced environment.

 

AuPairCare Marketing Manager

We are currently seeking a Marketing Manager who is an energetic, self-starter for a key position within our San Francisco office. This talented professional will lead marketing programs for AuPairCare with a focus on our domestic market. This position generates demand and grows sales with the following responsibilities:

Responsibilities 
•    Manage all online marketing (display, PPC, email) and evaluate search marketing (SEO/SEM) performance and opportunities
•    Oversee the reporting and forecasting for multi-channel marketing campaigns and analyze data to interpret patterns, trends, and relationships
•    Run PPC and lead generation, social ad campaigns and monitor campaign performance
•    Lead website management, mobile strategy and report on traffic and other key metrics
•    Assist with content creation, including website copy, blogs, and marketing collateral
•    Collaborate with team in offline marketing, sales and other department initiatives

Qualifications 
•    Ability to think strategically and analytically
•    Very strong organizational skills and attention to detail
•    Able to handle multiple projects simultaneously, on budget and before deadlines 
•    An interest in international education and exchange 
•    Excellent written and verbal communication as well as interpersonal skills
•    Moderate to strong Excel skills - pivot tables, vlookup, formulas, etc.

Education & Work Experience 
•    3-6 years of marketing experience, BA required
•    Experience in online marketing (display ad, SEM, SEO, email), B to C marketing a plus
•    Strong writing and communication skills
•    Experience with Salesforce and Marketo, or similar tools
•    Experience with Google Analytics and Google AdWords

The rewards include a competitive salary and a complete benefits package. This is a very interesting and challenging position that offers the excitement and satisfaction of working with a team focused on developing AuPairCare’s continued growth, in a company dedicated to promoting international understanding.

HOW TO APPLY:

If you are interested in becoming a member of the team, please apply via our automated system by following the link below:

CLICK HERE TO APPLY

Please enter your cover letter into the 'notes' section before you submit your application or include the cover letter in the same file as your resume.

Intrax is an equal opportunity employer located in the financial district of downtown San Francisco, offering a supportive and friendly, yet fast-paced environment. No phone calls, please.  thank you.

 

AuPairCare Matching Expert

 

Have you always wanted the opportunity to work in a cultural exchange environment and encourage global citizenship?  Do you love to talk to all kinds of people and the ability to make an impact on the lives of families from all over the U.S. and young adults from all over the world?  AuPairCare, a division of Intrax, seeks a Matching Expert to support host families and au pairs through finding a perfect placement.  AuPairCare places live-in au pairs from over 40 countries that provide one-on-one childcare for host families across the United States.  This position offers the opportunity to work in a multi-cultural office located in San Francisco's Financial District.

Position Summary

  • Talk to host families and guide them in their search for the exact au pair that meets their needs, via in-bound and outbound sales calls as well as email.
  • You'll present au pair candidates to families that best meet their childcare needs and answer any questions that families have about the matching process.
  • Communicate regularly with field staff and internal management team to make sure host families matching needs are being met.
  • Use AuPairCare's customized Salesforce database to track the matching process and finalize sales.
  • Track and report matches and conversion rates on a consistent basis.

Knowledge, Skills, and Attributes

  • Exceptional listening, oral and written communication skills
  • Competitive and motivated by the challenge and success of hitting goals
  • High energy, enthusiasm and motivation
  • Strong attention to detail
  • Proficient with Microsoft Office Suite and Outlook
  • Familiarity with Salesforce or other CRM
  • Superior time management and multi-tasking skills

Rewards

This is a full-time position, located in San Francisco, with a competitive compensation and bonus potential.

HOW TO APPLY:

If you are interested in becoming a member of the team, please apply via our automated system by following the link below:

https://workforcenow.adp.com/jobs/apply/posting.html?client=intrax&jobId=204965&lang=en_US&source=CC3

Please enter your cover letter into the 'notes' section before you submit your application or include the cover letter in the same file as your resume.

AuPairCare Client Services Coordinator

Position Summary

Have you always wanted the opportunity to work in a cultural exchange environment?  AuPairCare, a division of Intrax, seeks a Client Services Representative/coordinator to support host families, au pairs, and staff.  AuPairCare places live-in au pairs from over 40 countries who provide one-on-one childcare for host families across the United States.  This position offers the opportunity to work in a multi-cultural office located in San Francisco's Financial District, near Chinatown.  The Client Services Representative/Coordinator will be an integral part of the Client Services team, serving as the first point of contact (phone and email) for many customer and staff inquiries, as well as support other departmental and operational needs within the headquarters of AuPairCare.  The primary functions of this position are to assist in billing, administrative and customer service-oriented tasks and to provide support to Client Services and other departments as needed.

Duties and Responsibilities

  • Monitor the Customer Care inbox and serve and respond to inquiries/communicate effectively with customers and staff.
  • Address customer and staff questions and concerns on multiple phone queues.
  • Assist with billing administrative tasks, case management, and customer/staff follow up.
  • Assist with au pairs insurance tasks as needed.
  • Assist with SEVIS/extension processing tasks as needed.
  • Keep detailed notes of communication in Salesforce CRM.
  • Manage the shipping and receiving of supplies, travel forms, SEVIS documents, and other items.
  • Manage the compilation and mailing of welcome packets for staff, au pairs and host families.
  • Responsible for education approval and course completion monitoring for au pairs.
  • Additional duties as assigned by Manager.

Required Experience

  • Bachelor's Degree
  • 1-2 years customer service experience
  • Experience with phone queues/professional phone presence

Knowledge, Skills and Attributes

  • Exceptional customer service & professionalism
  • Ability to adapt to change on a constant basis
  • Strong attention to detail
  • Excellent verbal and written skills
  • Persistence in follow-through
  • Teamwork
  • Positive attitude/demeanor
  • Ability to multitask
  • Microsoft Office Suite and Outlook
  • Salesforce, Intacct Accounting Software, Cybersource Merchant Account experience a plus

 

No travel required

HOW TO APPLY:

If you are interested in becoming a member of the team, please apply via our automated system by following the link below:

https://workforcenow.adp.com/jobs/apply/posting.html?client=intrax&jobId=203945&lang=en_US&source=CC3

Please enter your cover letter into the 'notes' section before you submit your application or include the cover letter in the same file as your resume.

 

Intrax is an Equal Opportunity Employer, offering a supportive and friendly, yet fast-paced environment.

No phone calls, please.  Thank you.

Au Pair Opportunities

Are you interested in becoming an au pair in the U.S.? Please register and fill out our short online application. Once you complete this form you can learn more about the program, speak with an AuPairCare Representative in your country and begin to fill out your profile. If you are an American citizen, you are not eligible to become an au pair within the United States, but you can learn about becoming an au pair abroad via the AuPairCare Germany Program.

 

Overseas Partners

If you are interested in becoming an AuPairCare recruiting partner, please fill out the contact us form on the Intrax website or send an email to contact@intraxinc.com with your contact information and a note describing your interest.