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Jobs at AuPairCare

AuPairCare is dedicated to connecting people and cultures, and that starts with our staff. From our San Francisco headquarters to local field offices, our success is due to our staff’s passion and motivation. If you are a hard-working individual ready to make difference at a global company, we invite you to learn more about roles within the organization and our current openings.

Matching Expert (Matching Team) – 2 Positions

Join our dynamic team! Matching Experts provide vital support to AuPairCare host families who are matching with an au pair. You will help host families in your region navigate the selection process, with the ultimate aim to match with an au pair that is a great fit for their family. Members of the matching team work closely with their region’s Regional Manager and Area Directors, as well as other departments within AuPairCare, in order to secure new families and retain existing ones, achieve matching goals, ensure a consistently high level of customer support and experience, and encourage a productive and successful search experience for our hosts.

2 remote, full-time non-exempt positions available, with office hours based on Eastern Time or Pacific Time.

 

Summary of Duties:

  • Communicate with host families and guide them in their search for the best au pair who meets their needs, via in-bound and outbound sales calls as well as email and other communication
  • Present au pair candidates to families who qualify for their childcare needs and answer any questions that families have about the matching process
  • Provide ongoing after match support to host families leading up to their au pairs’ arrivals on program
  • Connect regularly with field staff and internal management teams to make sure host families’ matching needs are being met
  • Utilize AuPairCare’s customized Salesforce database to track the matching process to assist and finalize sales
  • Track and report on matches and conversion rates on a consistent basis
  • Maintain a thorough and up to date catalogue of crucial information in personal memory and external sources in order to provide accurate guidance to host families

 

Knowledge, Skills, and Attributes:

  • Exceptional communication skills
  • Comfort and ability to operate on Pacific Time office hours
  • Competitive, and motivated by the challenge and reward of hitting and exceeding goals
  • High energy, enthusiasm, and motivation
  • Strong attention to detail
  • Proficient with Microsoft Office Suite and Outlook
  • Familiarity with Salesforce and/or other CRM platforms
  • Superior time management and multi-tasking skills
  • Able to implement effective sales and customer service strategies
  • Interest in international exchange and education

 

Rewards:
This is a full-time non-exempt position, with a remote home-office location, and competitive compensation and bonus potential.

 

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Marketing Manager, Demand Generation

WHO ARE WE LOOKING FOR? We are looking for a Marketing Analytics and Demand Generation Marketer to join the Intrax APC team. One of the key areas the Marketing and Communications team is responsible for is developing and driving new customer acquisition and engagement programs. You will use your skills and strategic knowledge from previous demand and lead generation roles, as well as your metrics and analytics experience, to help APC succeed in our target and emerging markets and fine-tune our customer experience programs. You will have a blend of the creative acumen with the analytical and will effectively help construct tests and dial up or down on strategies based on performance.

You will use your skills and strategic knowledge from previous demand and lead generation roles, as well as your metrics and analytics experience, to help APC succeed in our target and emerging markets and fine-tune our customer experience programs. You will have a blend of the creative acumen with the analytical and will effectively help construct tests and dial up or down on strategies based on performance.

WHAT WILL YOU WORK ON?
Each day will bring dynamic opportunities that you’ll work to optimize tools, digital messaging, and analyze lead performance. You’ll be thoughtful to how to make our program, purpose and promotional messages resonate with our target customer. You will work cross-collaboratively with other team members who work closely with our customers at various stages of their engagement journey.

WHO IS INTRAX?
Intrax is a leader in global education and citizen diplomacy. With decades of experience in cultural exchange, passionate employees, and a host of professional affiliations and partnerships, Intrax programs work to change lives and create people-to-people connections. AuPairCare, a program of Intrax, is dedicated to a mission of mutual understanding between countries and people through international cultural exchange. For over 30 years, AuPairCare has connected more than 85,000 international au pairs with American families across the U.S. We are passionate about what we do and value cultural exchange first and foremost.

Responsibilities:

  • Oversee and execute online marketing activities across SEM/PPC, paid social media, email and other channels as needed
  • Create and evaluate success metrics for lead generation activities and adjust efforts to improve conversion and marketing efficiency
  • Utilize high-value content such as videos, reviews, photos, and customer testimonials in support of lead generation
  • Measure the efficacy of our PPC program and optimize, working with outside PPC firm
  • Propose and implement A/B testing within key channels to improve overall campaign results
  • Coordinate lead generation messaging, landing pages and track performance of promotional offers
  • Manage Google Analytics conversion metrics and events
  • Manage weekly and monthly lead analysis and reporting within Salesforce and share validated learnings cross-departmentally
  • Manage monthly credit card invoices for lead generation programs
  • Oversee AuPairCare Marketing & Communications Intern on various tasks and provide mentorship in B2B lead generation best practices

Qualifications:

  • An interest in international education and cultural exchange
  • Demonstrated lead generation & paid search (PPC) experience
  • Team player comfortable working with a diverse group of people
  • Experience with Salesforce required; Marketo or HubSpot required
  • Very strong organizational skills and attention to detail
  • Able to handle multiple projects simultaneously, on budget and before deadlines
  • 4+ years of marketing experience
  • Excellent written and verbal communication skills
  • BA required
  • Light experience in Illustrator, Photoshop, InDesign, Canva a plus

 

THIS POSITION CAN BE REMOTE IN US OR REMOTE/HYBRID IN SF BAY AREA/NOR CAL

Intrax includes a competitive salary and a complete benefits package. This is a very interesting and challenging position that offers the excitement and satisfaction of working with a team focused on developing the company for continued growth, in a company dedicated to promoting international understanding.

To be considered for this position, please submit your resume and cover letter describing your experience and interest in working in the cultural exchange industry.

Intrax is an equal opportunity employer located in the financial district of downtown San Francisco.

We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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Area Director - Multiple Locations

AuPairCare Area Directors provide local support to families and au pairs participating in our live-in childcare program. Please check below for open Area Director locations.

  • South San Francisco, CA (Half Moon Bay & Pacifica)
  • West/Northwest Los Angeles, CA
  • West Harrisburg, PA
  • Milwaukee, WI
  • Tucson, AZ
  • Bainbridge Island/Kisap Peninsula, WA
  • Bothell/Mill Creek/Edmonds/Snohomish, WA
  • Central Seattle, WA
  • San Antonio, TX
  • Southern Fairfield County, CT

*****

This is a great opportunity for individuals who enjoy meeting and working with people from other countries and cultures. 

  • Flexible schedule in a part-time, work from home position offering great rewards
  • Expand your knowledge of cultures worldwide and develop lifelong connections
  • Receive gratification by helping others with their childcare needs and relationship development
  • Change the lives of individuals making a yearlong commitment to live in the US
  • Get to know your local community and it's childcare needs
  • Take the opportunity to host your own au pair with a generous company discount and experience the au pair program first hand
  • Build your local cluster and enjoy exciting financial bonuses and reward vacations

AREA DIRECTOR JOB RESPONSIBILITIES

  • Conduct an in-home interview with each prospective family
  • Conduct an orientation upon the arrival of a new au pair
  • Provide yearlong support for both the family and the au pair
  • Organize monthly cultural events 
  • Network within your community and engage in grassroots marketing and community events
  • Provide interim housing for displaced au pairs in emergency situations

AREA DIRECTOR REQUIREMENTS

  • Bachelor’s Degree or equivalent experience
  • Excellent communication skills and problem-solving abilities
  • Possess marketing and sales skills
  • Submission of formal reports and maintaining a record of personal contact on a monthly basis
  • Recruitment of potential host families

To apply to join our local team, please submit a resume and cover letter including home address to AuPairCare at resume@aupaircare.com. In the subject line of your email, please include your name, city, and state. Your information will be shared with the appropriate Regional Manager, who will contact you directly if there is an opening for which your skills are a match.

Au Pair Opportunities

Are you interested in becoming an au pair in the U.S.? Please register and fill out our short online application. Once you complete this form you can learn more about the program, speak with an AuPairCare Representative in your country and begin to fill out your profile. If you are an American citizen, you are not eligible to become an au pair within the United States, but you can learn about becoming an au pair abroad via the AuPairCare Germany Program.

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Overseas Partners

If you are interested in becoming an AuPairCare recruiting partner, please fill out the contact us form on the Intrax website.