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Current Au Pair Resources

Find information for current au pairs below, including how to extend your program year with AuPairCare, insurance information, important visa details and travel opportunities.

Extend Your Stay in the U.S.

If you are enjoying your year as an au pair, you may want to consider the benefits of extending your program and staying longer. You could earn more than $10,000 USD, receive up to $500 USD towards studying and enjoy another year in the United States.

You can extend your stay in the United States as an au pair for another 6, 9 or 12 months after your current program ends. Most extending au pairs choose to extend with their current family. However, you can also choose to extend and find a new host family, as many host families are eager to match with au pairs who have proven experience.

How to Extend:

Important Reminders about Extending!

  • Complete your education requirement before applying. The Department of State requires you to complete at least 6 semester hours or its equivalent at a post-secondary institution and have submitted evidence to AuPairCare before we are able to request your extension from the Department of State. To find an accredited school in your area login to Au Pair Room.
  • Apply before your extension deadline. AuPairCare can only accept extension applications on or before the deadline date that corresponds with your original U.S. arrival. Late applications cannot be accepted by AuPairCare. View Application Deadline Dates.
  • For more information about the Extension Program, please contact your local Area Director.

Travel and J-1 Visa Renewal and Extension Information

During the extension program, if you wish to travel outside of the United States, you may need to renew your J-1 Visa or obtain an additional tourist visa. An au pair must have her extension approved by the Department of State prior to the visa renewal appointment at a U.S. Embassy.

Please note: Au pairs from certain countries may be required to obtain a tourist visa to enter a foreign country. The J-1 Visa for the United States does not automatically grant entry into other countries. You are responsible for checking the requirements for your home country.

Au Pair Travel and Accident Insurance

Attention: All STS Au Pairs who arrived or extended before Jan. 1, 2015 are covered under Falck TravelCare. Please scroll to the bottom of this section for information on Falck.

All current au pairs (except STS au pairs mentioned above) are covered under a travel and accident insurance policy arranged by AuPairCare as part of their au pair benefits package and will be automatically enrolled with UnitedHealthcare StudentResources (UHCSR). Prior to your arrival in the US, UnitedHealthcareStudentResources will send an email instructing you to login to their website to create a "My Account." From this account, you will be able to print out your insurance ID cards, learn details of your coverage, and search the network of preferred provider doctors. It is your responsibility to familiarize yourself  with the policy coverage and exclusions.

Insurance Overview:

  • The UnitedHealthcare StudentResources policy number is 2014-202858-2
  • Visit This website provides a summary of insurance coverage, a complete brochure, a U.S. medical provider search, downloadable claim form, a Frequently Asked Questions section and other information.  
  • A UnitedHealthcare StudentResources representative is available Monday - Friday, 7a.m. - 7p.m. C.S.T. to answer any questions you may have. Call them at 1-866-548-8472.  

Locating a Medical Provider in the United States

  • In order to receive 100% coverage or reimbursement for covered medical services, you must use an in-network Preferred Provider. To locate a medical provider in your area, you may search for a provider here.
  • If you are unable to find a medical provider in your area using the Provider Search, please contact UnitedHealthcare StudentResources at 1-866-548-8472. They will assist you in finding a provider in your area.

Emergency Care

In the event of a life-threatening emergency, you should always visit the Emergency Room immediately. If you have a medical emergency that requires hospitalization, UnitedHealthcare StudentResources will need to be notified prior to admission. The patient, patient’s representative, physician or hospital should telephone 1-877-295-0720 within two working days of the admission to provide notification of any admission due to Medical Emergency.

UnitedHealthcare StudentResources is open for Pre-Admission Notification calls from 8:00a.m. to 6:00p.m. C.S.T. Monday through Friday. Calls may be left on the Customer Service Department’s voicemail after hours by calling 1-877-295-0720.

Emergency room visits that do not result in admittance to a medical facility or are not necessary in order to treat an acute illness or accident will result in a non-emergency co-pay deductible payment of $250 UDS that YOU must pay. Before visiting an emergency room in the United States, ask yourself if you are suffering from a life threatening or acute illness or injury. If not, it is best to contact a medical provider in your area.


Common Questions

I am sick and need to visit the doctor/dentist/hospital. What do I do?
If you do need to see a doctor, use the Provider Search to find an in-network Preferred Provider in your area. If you are unable to find a provider in your area, please call UnitedHealthcare directly at 1-866-548-8472 and they will try to assist you. You may be required to pay for a doctor’s visit out of pocket and then submit the receipts with a claim form for reimbursement.  For instructions on how to file a claim form please click here.   

If you are unsure whether or not you need to see a doctor, you may contact the NurseLine to discuss your symptoms with a live nurse. To contact the NurseLine, call the number for theCollegiate Assistance Program, listed on the front of your ID card.

What doctors can I see?
If you wish for your allowed services to be covered at 100%, you must visit an in-network Preferred Provider with the UnitedHealthcare Options PPO Network. If your doctor is outside of the Preferred Provider Network, your claim can be considered, however, you may have a higher out-of-pocket expense. Find the Preferred Provider search here. If you have any questions about coverage, we always encourage you to contact UnitedHealthcare StudentResources in advance of your treatment.

I need to submit a claim to my insurance company so my medical provider may be paid.  How do I do so?
Follow these instructions to file a claim form.

I have a question about a bill I received from a doctor/dentist/hospital. What do I do?
With your bill and UnitedHealthCare StudentResources ID in hand, please call UnitedHealthcareStudentResources at 1-866-548-8472. You will also need to give the representative your name and date of birth. You may have received a bill for various reasons and it is best to contact UnitedHealthcare StudentResources to find out the specific reason. You may also contact the medical provider directly to ensure that they have your insurance information and policy number so that they may forward a bill to the insurance company.

I have a toothache and need to see a dentist. What do I do?
Your UnitedHealthcare StudentResources policy does not cover routine dental care and/or maintenance.  Only the cost of emergency dental treatment to alleviate pain related to an acute toothache, infection of the gum or accident involving an injury to the mouth will be considered for compensation. Please ask your dental provider to call 1-866-548-8472 to verify coverage and/or check on policy limitations or exclusions.


Au Pairs from the STS Organization

All STS Au Pairs who arrived or extended before Jan. 1, 2015 are covered under Falck TravelCare.

Falck TravelCare 24-hour assistance

Telephone: + 46-8-587-717-17
Toll free number from USA/Canada: 1-800-871-9211
Fax: +46 8 505 939 13
Fax; when dialing from USA or Canada: 011 46 33 15 60 61
Please contact your STS partner office with any specific policy questions or concerns.

Travel the United States with TrekAmerica

One of the added benefits of being an au pair is that your J-1 Visa gives you the opportunity to spend an additional month in the United States after your au pair program has ended. Many au pairs take advantage of this time to travel around the country. A vacation is the ideal way to finish off your year in the United States!

Take a look at the scenic wonders of America: the Grand Canyon, Niagara Falls, Yosemite National Park, or the Rocky Mountains. Visit some of America’s most vibrant cities: New York City, New Orleans, Washington DC, Chicago, Los Angeles, or San Francisco. Or maybe you'd like to see a baseball game, check out a concert, visit a museum, or tour Universal Studios - the possibilities of what you can experience as an AuPairCare au pair are endless!


 Au Pair Small Group Adventures with TrekAmerica - 20% Au Pair Discount on all North America tours!

While you are here, grasp the opportunity of a lifetime and discover the real America! Tour America's national parks and natural wonders: amazing waterfalls, hot deserts, colorful canyons, rock formations, sandstone bridges, lush prairies, redwood forests and white sandy beaches.

TrekAmerica adventures in the USA range from 3 to 80 days in duration and are ideal for travelers on a budget. On a TrekAmerica tour you'll share experiences with a small group of young (18 to 30’s) international travelers. In fact our trips have no more than 13 people.

A professional group leader drives our specially customized maxi-van equipped with all the necessary gear. All you need to bring is a sleeping bag and spending money for food and optional activities. Included in the price are all van rides, camping and lodging accommodation, group leader services, entrance to national parks, use of TrekAmerica’s top quality equipment and much more. It’s a great, no-hassle vacation for au pairs who want to see all America has to offer!

Most popular tours for au pairs:

 Camping Style:

  • Western Wonder, 7 days from San Francisco to Los Angeles (or reverse)
  • Freedom Trail, 7 days round trip from New York
  • Atlantic Dream, 14 days from New York to Miami
  • Westerner 2, 14 days round trip from Los Angeles
  • Southern Sun, 21 days from New York to Los Angeles (or reverse)

BLT (Budget Lodging) style:

  • Western BLT, 7 days from San Francisco to Los Angeles (or reverse)
  • Northeastern BLT, 9 days round trip from New York
  • Atlantic BLT, 13 days from New York to Miami
  • Westerner 2, 14 days round trip from Los Angeles
  • Southern BLT, 21 days from New York to Los Angeles (or reverse)

Visit TrekAmerica’s au pair microsite to learn about their style of travel, discounts for friends and family, and enter to win a 7-day camping tour of your choice :

Included Highlights:

  • Transportation in a private maxi-van with luggage trailer
  • Professional TrekAmerica group leader
  • All accommodation (camping or lodging)
  • All national park and monument entrance fees
  • Any included highlights or activities
  • Use of camping and cooking gear (except sleeping bag)

Why TrekAmerica is the perfect travel option for au pairs:

  • Reliable, fully licensed and insured tour operator: TrekAmerica operates in compliance with all regulatory agencies and has obtained business and special use permits from the U.S. National Park Service and other applicable authorities.
  • Guaranteed departures - no cancelation worries!
  • TrekAmerica specializes in tours for students, au pairs and young professionals: travelers come from all over the world!
  • Safest and securest travel option: traveling in a private maxi-van accompanied by a professional group leader offers a level of security that cannot not be found when traveling on a regular bus transportation system.

More info and booking: 

Call: 1 800 TREK USA