Meet your Local Area Director

Heidi Cressman

San Ramon Valley and East Alameda County

The San Ramon Valley and East Alameda County offer beautiful neighborhoods, excellent amenities, and endless opportunities to enjoy California living. I'm Heidi Cressman, your AuPairCare Area Director. I've been with AuPairCare since 1996 and have proudly called the Tri-Valley area home for more than 30 years. Building strong community relationships and supporting successful cultural exchanges are at the heart of what I do. I guide host families and au pairs through interviews, orientations, monthly contacts, events, and ongoing support. Au pairs can enjoy hiking local trails, exploring downtown Pleasanton, visiting nearby San Francisco, and attending community festivals throughout the year. This welcoming region offers the perfect balance of adventure and community. I look forward to helping you create an enriching and memorable AuPairCare experience.

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My Role in Your Journey

I'm with you every step of the way! As your Area Director, I provide personalized, designated local support that makes all the difference - for both your family and your au pair.

Conduct an in-home interview to understand your family's childcare needs and ensure program fit
Conduct an arrival orientation once your au pair joins your household - covering program guidelines and setting everyone up for success
Maintain monthly contact throughout your entire program year to ensure a happy, thriving placement
Organize local, in-person community activities and outings for au pairs to build friendships and explore the area
Provide guidance through any challenges from cultural adjustment to scheduling - along with AuPairCare's 24/7 support

Steps to Host an Au Pair

Host Family Portal

Once you register and apply, you'll gain access to our award-winning portal to search for au pairs based on childcare experience, skills, nationality, language, age, driving status and more.

Matching Managers

Our dedicated team plays an active role in helping you find the right au pair, addresses program questions, and offers recommendations around your family's specific wants and needs for your family.

Interviewing

When you find an au pair you’re interested in, we’ll help you set up an interview. During these calls, you can share information about your family and learn about an au pair to see if the match will be a good fit.

Mutual Match

After you decide on an au pair and both agree to match, you'll choose an arrival date. We'll take care of the visa paperwork and flights, and help you plan for your au pair's arrival after AuPairCare Connect in NYC.

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Pricing to host an au pair averages $1,855 per month - including program costs and weekly stipend paid to your au pair. Reach out and I can provide you with more details on our transparent pricing.

What is it really like for families to host an au pair?

For many families, hosting an au pair means having reliable, in-home childcare that lightens the daily load while adding a new culture, language, and support to everyday family life.

"Angie has been an incredible asset to our family! I don't think this past year would have gone so smoothly without her around to help. She's always eager to assist in any way that she can. We love learning about her culture and she's been fantastic with teaching our son Spanish."

The Stevens Family

"Hosting an au pair like Maria brings incredible value to families with young children—she's not only a gentle and dependable caregiver, but a supportive presence during big life transitions, especially when our family welcomed newborn twins."

The Sakh Family

Host Families and Au Pairs Love This! A NYC experience helps our au pairs build lasting connections right from the start, with feelings of confidence, connection, and support as they join their host families. Just one of the many reasons au pairs and host families say we are the best au pair agency!

Why Customers Chose AuPairCare

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