Contact Us

Have a question about AuPairCare? We want you to get the information you need, so please direct your inquiry to the appropriate source.




Host Families

Would you like to learn more about hosting an au pair? Please call 1.800.428.7247 to speak to an AuPairCare Program Advisor today or complete our online information request form.

Current host families should contact their local field staff representative with any questions.

Au Pairs

Would you like to learn more about becoming an au pair in the U.S.? Please fill out our online pre-application. After you complete our pre-application form, AuPairCare will put you in touch with an AuPairCare representative in your country.

Current au pairs should contact their local field staff representative with any questions.

Overseas Partners

To learn more about becoming an AuPairCare recruiting partner, please visit the Intrax website or send an email to with your contact information and a note describing your interest.

For current partners, if this is an emergency and you are unable to reach your local AuPairCare representative, please call our 24-hour emergency service at: 800.428.7247.

Employment Inquiries

Interested in working for AuPairCare or one of Intrax's other companies?

San Francisco Headquarters Office

We're always looking for talented people to add to our team. All jobs that are actively being recruited for AuPairCare's headquarters office in San Francisco are displayed here. Unfortunately, our corporate office cannot field phone calls regarding current employment opportunities. We will contact you directly if your skills are a match for our current recruiting needs and we appreciate your interest.

Become a Local AuPairCare Area Director

Our local Area Directors are important members of the AuPairCare team.  As an Area Director, you experience first-hand the powerful connection between AuPairCare host families and the young adults who come to the U.S. to care for children and discover American culture. In addition, Area Directors play a key role in building the AuPairCare brand in their communities. More information about the role can be found here.

We are currently hiring for the following locations:

  • Asheville, NC
  • Greensboro/Winston Salem, NC
  • Tampa, FL
  • Hampton Roads, VA
  • Arlington Heights, IL
  • Tacoma, WA
  • N. Essex County, NJ
  • Hudson County, NJ
  • Mansfield (Ft. Worth Metro), TX
  • Santa Barbara, CA
  • Berkeley, CA
  • Elk Grove/S. Sacramento, CA
  • Napa/Vacaville, CA
  • Hayward/Freemont, CA

To apply to join our local team, please submit a resume and cover letter to AuPairCare at In the subject line of your email, please include your name, city and state. Your information will be shared with the appropriate Regional Manager, who will contact you directly if there is an opening for which your skills are a match.




AuPairCare Contact information

600 California St, Fl 10
San Francisco, CA 94108

Emergency Contact information

If you have an after-hours emergency and are unable to reach your local AuPairCare staff, please call our 24-hour emergency service at: 800.428.7247


AuPairCare has a longstanding relationship with the U.S. Department of State and embassies abroad and in the U.S.

In addition, AuPairCare has partnerships with and memberships in the following international education, exchange and au pair associations:



AuPairCare is accredited by the Better Business Bureau and received the highest possible rating.