- being an au pair
- why Au Pair Care
- getting started
- meet our host families
- meet our staff
- current au pairs
Meet Our Staff
Intrax / Au Pair Care is a leader in work-based cultural exchange programs. Since 1980, Intrax has consistently delivered innovative, quality programs through our dedication to operational excellence and outstanding participant experiences.
For over 25 years, Intrax has been an official sponsor designated by the U.S. Department of State to administer the J-1 Exchange Visitor Visa program. During that time, we have successfully placed more than 300,000 participants from over 80 countries with companies throughout the United States.
Through a vast network of partnerships with host companies and universities within the U.S. and around the world, we continue to provide students, young adults and families with dynamic exchange opportunities that inspire personal growth, mutual respect and cultural understanding.
We have an extensive network of support staff to assist you during your time as an au pair. Read more about our au pair support programs, and get to know some of the many people who will help you get settled in the U.S.!
Au Pair Care Vice President
Heidi has been with Intrax since 1993 and has been the Vice President of Au Pair Care since 1997. She has been interested in travel and other cultures since her family hosted two exchange students from Japan and France when she was young. Since then, she’s studied abroad in Paris, travelled extensively and dedicated her career to cultural exchange. Heidi has five children including twins, and has previously hosted an au pair from Turkey.
Director of Matching and New Products
Sarah has been a member of Au Pair Care since 2006 and is currently the Director of Matching and New Products. Having spent a year abroad in Germany, Sarah knows the benefits of cultural exchange and is a host mom herself. Her experience in lifestyle marketing includes work with Macy's, Hewlett-Packard and CareGuide. Sarah has hosted two au pairs, and feels that the Infant Specialized Program has provided her with invaluable help.
Au Pair Care Director of Field Operations
Diane’s passion for international exchange brought her to Au Pair Care in 1994. As Director of Field Operations, Diane works closely with Au Pair Care’s field staff to provide every host family and au pair a quality program experience. Diane and her family have hosted four au pairs and credit the experience to instilling a love of language study and world cultures to her boys. She also treasures the lifetime family friendships that were formed.
Regional Manager, New York
Au Pair Care came to Courtney Biggs’ rescue for her childcare needs in the fall of 1994. When the opportunity to work with the company presented itself a few months later, she jumped at the chance and hasn’t looked back. Courtney majored in International Relations and French while in college and has always had a passion for travel and history. Working for Au Pair Care has allowed her to work with dynamic individuals from all over the globe. She’s been able to experience firsthand how the program works and is able to share this unique perspective with other host families throughout the USA. Courtney manages the New York region for Au Pair Care.
Regional Manager, Northern California
Steven Courtney joined Au Pair Care in 2006 as the Director of Client Services. After four years in that position, he transitioned to the Northern California Regional Manager position as a way to work closer with the host family and au pair participants. Learning about, and enjoying other cultures have been a lifelong passion of Steven’s; this passion has led to travels to such varied places as Africa, Korea, Philippines, Hong Kong, Czech Republic, Italy, Spain, and his personal favorite, Mexico! Prior to joining Au Pair Care, Steven owned and operated his own small business. Steven states the most rewarding aspect of working at Au Pair Care is the opportunity to travel vicariously through the program participants from all over the world with whom he has the pleasure of working with.
Regional Manager, Northeast
Sherri Bwint’s family hosted their first Au Pair Care au pair in 1993 when their au pair, Maria from Spain joined their family. Sherri joined the Au Pair Care staff in 1997 and was an Area Director before becoming a Regional Manager. Her Master’s in Counseling Psychology, previous work experience, as well as being a host mother enables her to assist host families and au pairs alike. Sherri believes in the positive impact this cultural exchange experience had on her family, and knows her three children benefitted from being exposed to young people from abroad. Sherri manages the Northeast region for Au Pair Care.
Regional Manager, West
Maureen Carn joined Au Pair Care in 1994 and has worked in several different field capacities before becoming a Regional Manager. She began her career in the international exchange field at St. John’s University in New York where she worked for eleven years and was the Dean of the International Student Office. Maureen enjoys working with young adults from around the world and believes in the many wonderful benefits that international exchange offers. Maureen manages the Western region for Au Pair Care.
Regional Manager, Eastern Seaboard
Carol Eaton began her career at Au Pair Care in 2004 as an Area Director before joining the Regional Management team. Carol believes her involvement working in the cultural exchange field has been rewarding and brought richness to her professional and personal life. Outside of Au Pair Care, Carol enjoys spending time with her husband and two sons. She’s an accomplished artist, designing with fiber art and is an avid gardener. Carol manages the Eastern Seaboard region for Au Pair Care.
Regional Manager, Lone Star/Garden State
Theresa Edwards joined Au Pair Care in 1994 and has worked in several different field capacities before becoming a Regional Manager. Theresa has personally hosted au pairs to help meet the needs of her family, and her family still maintains contact with their “adopted daughters.” Au Pair Care has offered so many wonderful experiences to Theresa and her family through the many acquaintances they have met in host families, au pairs, Area Directors and staff at Au Pair Care. Theresa feels this position truly enables a greater perspective of the globe from one’s little corner of the world, and provides insight into the many cultures that can influence our lives if we allow it. Theresa manages the Lone Star/Garden State region for Au Pair Care.
Regional Manager, Southeast
Leslie Sibaugh joined Au Pair Care in 1995 and has worked as an Area Director before becoming a Regional Manager. Leslie enjoys developing close connections with the Area Directors in her region and the au pairs and host families whom she meets. She lives in Florida with her husband and three children. She enjoys jogging, playing golf and tennis and spending time with her children. She also volunteers and serves on the U.S. Golf Association Girls’ Junior Committee. Leslie manages the Southeast region for Au Pair Care.
Regional Manager, Midwest
Jennifer Warner joined Au Pair Care in 1994 and was an Area Director before becoming a Regional Manager. Prior to joining Au Pair Care, she worked in human resources. Jennifer is the mother of four children - including three teenagers. The best part about working for Au Pair Care is that no two days are the same. Cultural exchange provides endless opportunities for learning about other cultures as well as our own American culture. Jennifer manages the Midwest region for Au Pair Care.
Au Pair Academy Director
Au Pair Academy Director Marisa Lonic has a very diverse international, instructional and management background. Growing up, she lived in both Italy and New York and has travelled extensively. “Having lived in another country, I can relate to what our au pairs are going through when they arrive at the Academy - they are excited, nervous and not sure what to expect. The Academy environment is supportive and educational so our au pairs can be confident about the year ahead.” Marisa received her Masters of Education while studying in Padua, Italy and has held positions at the high school and college level teaching Spanish and Italian. Prior to joining Au Pair Care, she was a manager and trainer for a diverse team of foreign language and ESL instructors in Manhattan.